Over the past 21 years focus on clients and dedication to value creation have been the guiding principles for the QUAESTOR Group.
In response to the financial and economic crisis that began in 2008, the Management of the QUAESTOR Group has redefined the main components of the Group’s strategy, organization, decision-making process working practices. Our priorities include improving the efficiency of operation and cost management, mobilizing external resources and identifying short- and medium-term paths for progress and related potential funds.
Thanks to those efforts, the most important assets that create values for consolidating the QUAESTOR Group’s future have been identified. They are as follows:
A sustainable and expanding customer base and customer value. Central to those assets are our top-quality products and services, which have been developed to meet our clients’ needs.
Our financial stability
A structure of resources that has stood the test of the financial crisis; the Group’s assured liquidity and financial results.
By realizing exit- and profit-oriented investment projects, we build companies that help us creating maximum values to the benefit of the natural environment, society, our clients and our Group.
Our employees and organization
We appreciate the work of our employees, train them and deploy bonuses to encourage their outstanding performance. Our ambition is to position QUAESTOR to among the top ten per cent of employers in Hungary. Of the employees of the QUAESTOR Group, 33% have a secondary school degree and 67% a degree from a college or a university. The organization of the QUAESTOR Group has been shaped bearing in mind these facts.
Emphasis on IT
As early as the middle of the 1990s the QUAESTOR Group invested in IT solutions that were unparalleled in the Hungarian market at the time. We were among the first companies in Hungary to have an internal communications network that could provide online, real-time communication and client service. The Group employs innovative, knowledge-based solutions to become an analytically competitive player in the market. In the centre of its business intelligence solutions are data mining, segmentation, support for customer handling and mathematical methods for analysing business potentials. The Group’s planning and management system is modern by international standards, and it can be characterized by strategy maps and the balanced scorecard, which are associated with the name of Robert S. Kaplan and David P. Norton.