Scope of activities of the QUAESTOR Group

In compliance with its new vision, the QUAESTOR Group defines itself as a full financial service provider and a diversified investment group. Its services are complemented by project companies in investment.

I. Core services

The purpose of the QUAESTOR Group’s service value chain is to offer products and services of the best conceivable quality. To achieve that, it keeps refining its products and services and forms strategic and sales partnerships. The Group deploys a wide range of financial and travel services; it tailors them to clients’ demands, always offers consultation, and is flexible in handling clients. No wonder, the number of its clients keeps growing. Now that the customer base is expanding, we lay emphasis both on further improving the quality of our services and increasing efficiency. We utilize recent developments in customer-relations philosophy and related technical solutions. 

QUAESTOR finances, that is, the financial services of the QUAESTOR Group, cover a rich variety of products and services ranging from savings and speculative investment to – as based on cooperation with Forrás Credit Union – keeping bank accounts and granting loans. For us it is a priority in financial services to offer solutions that are tailored to the clients’ capabilities, goals and readiness to take risks. 

Strategically the QUAESTOR Group plans to diversify its financial products and services and increase the competitiveness of present ones. The Group’s innovation and product development will be revised and, if necessary, modified. Thanks to those efforts the development of new products can become more dynamic. 

• The priorities include modernizing stock exchange services, especially online trading and related services. Then we plan to introduce new ways of trading to domestic markets, and with time, to those abroad. 
• In the field of savings, we plan to diversify the investment opportunities. It is planned to introduce products that are now missing from our portfolio, to develop and introduce banking services. Alongside product development, we will better customize our products, which in turn requires to further refine of our sales efforts.

Although the QUAESTOR Group clearly defines itself as a full financial service provider, it also offers complementary services, which have synergy with our clients’ personal needs or business activities. 

The term “QUAESTOR travel” refers to the QUAESTOR Group’s full range of travel services. In the wake of the global economic crisis the Group has revised its strategy of travel services and has repositioned itself to be both a quality travel operator and a quality travel consultant.  

• That is why it has come up with a competitive list of travel opportunities selected from the assortment of major travel operators. Presently the Group’s offer of travels is richer than ever before. That strategic changeover has proved to be well-advised: despite the financial crisis profits from the travel division have increased.
• For many years now QUAESTOR Travel offers tours that it organizes under the brand name of “Discoverer”. Other items in its portfolio are incentive tours and tours within Hungary. The visits to concerts and sports events it organizes are unique in the travel market. 

QuaesTel Inc. and its subsidiaries are among the QUAESTOR Group’s telecommunications service providers. Typically for players in that area of technology, QuaesTel has strong ties to the United States. Capitalizing on the potentials of cutting-edge telecommunications solutions, QuaesTel applies only the voice over IP technology.  

II.    Investments

The investment value chain of the QUAESTOR Group aspires to act as an intermediary between profitable and/or socially useful ideas and the capital and know-how needed for their realization. 

The financial and economic crisis of 2008 has sent numerous messages to all market actors that can have a formative influence on future market conditions and market rules. The message the QUAESTOR Group has heard is that the future belongs to those efficient money and capital market service providers that can offer to its clients customized and cost-effective financial solutions. Accordingly, the Group has reshaped its mission and business policy and then its organization in such a way so that it could come up with a rich assortment of flexibly adjustable products of high quality for present and potential new clients. 

The QUAESTOR Group has realized that it needs to organize its business activities, including investment and project management, in such a way so that they should serve a diversified product portfolio. The corporate entities handling investment and project management were therefore thoroughly scrutinized and rearranged into a new pattern. The main features of that new structure are as follows:

• The purpose of investment and project management is to implement and utilize a feasible idea so as to form a viable enterprise. 
• The category “project” has been redefined and the stages of incubation from the initial idea to a saleable project have been identified.
• The Group will monitor ideas throughout every stage of investment and project management and will adjust them to the actual conditions of the market.
• If due to changes in circumstances an idea becomes unviable in any given market, the Group will see to it that the decisions required to minimize losses be brought and implemented without delay.
• Throughout the entire process of investment and project management the Group will ensure supervision of projects from economic, financial, (including controlling), risk assessment, risk management, legal and, where justified, technological aspects, so that projects be cost-effective and sufficiently profitable.
• A multi-stage decision-making process has been created in which ideas are subjected to successive rounds of analyses by all experts and management members concerned. It is desirable to assess and analyse potential risks of investment and project management and to resolutely reduce them. 
• Projects are subject to professional and financial inspection even during their implementation. Their potential impact on the entire Group will also be assessed and, in justified cases, recommendations are made to intervene. 
• Strict norms of conduct have been worked out for investment and project management operators in order to shield them from corruption and create a transparent business environment for business partners.

In the future the QUAESTOR Group will assign projects in one of the following two categories depending on their mission: 

• The first category will comprise projects directly supporting core activities, that is to say, projects that offer a financial product that actually appears in the Group’s product portfolio. 
• The second category comprises projects that complement the core activities. They do not generate saleable financial products but, being profitable, they strategically help the QUAESTOR Group’s operation without including short-term speculative elements or, having a favourable high profile in society, they noticeably strengthen the QUAESTOR Group’s visibility and reputation.

The projects in the two categories are broken down according to trades and they are popularized among partners in such a way to ensure transparent operation. See below an incomplete list of trades into which major projects have been broken down:

• Sports and leisure 
• Tourism
• Culture and education
• Alternative energy
• Alternative medicine
• Knowledge-based innovation
• Urban development – real estate development